1. Introduction
At Codecron Business, operating under the brand Broadly (https://app.broadly.in) by Codecron Technologies Private Limited, we are committed to safeguarding the privacy and security of our users. This Privacy Policy details how we collect, use, and protect your personal data when you engage with our WhatsApp Business API platform.
2. Data Collection
User Data: We collect information, including name, contact details, and payment information, during registration and use of the platform.
Usage Data: We may collect technical data such as IP addresses, device types, and browsing patterns to improve platform functionality and ensure security.
End-User Data: Users are responsible for obtaining consent from end-users before collecting or processing any personal information through WhatsApp messages.
3. Data Usage
Service Provision: We use collected data to provide, support, and improve our WhatsApp Business API services.
Communication: We may use your contact information to notify you of updates, service changes, or support-related communications.
Compliance: We process data as needed to comply with legal and regulatory requirements, including Meta’s policies.
4. Data Sharing
We do not sell, rent, or trade user data. However, we may share information with trusted third-party service providers who support our operations, strictly under confidentiality obligations.
We may disclose data if required by law or to protect our legal rights.
5. Data Security
We implement security measures to protect against unauthorized access, disclosure, alteration, or destruction of personal data. Users are also responsible for securing their account credentials.
6. Data Retention
We retain user data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
7. User Rights
Users may access, modify, or delete their data as permitted by applicable law. For assistance, please contact our support team.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes, and continued use of the platform signifies acceptance of the revised policy.
9. Contact Information
For questions about this Privacy Policy, contact us at:
Codecron Business (Broadly)
Website : https://app.broadly.in
Email: support@broadly.in | contact@codecron.co.in
Registered Office: SCO NO-289, SEC-123, NEW SUNNY ENCLAVE, MOHALI, SAS Nagar, Punjab, 140301
Broadly is a service operated by CODECRON TECHNOLOGIES PRIVATE LIMITED.